“A private practice reported that it has gained 35% of new patients through online patient reviews.”
“A pediatric practice reported that it has solved the problems faced by its patients via online feedback.”
“An OB/GYN practice saw 43% growth in its practice revenue as it recently got more patient reviews.”
92 percent of consumers would use business with an average of at least 4.0. If your practice has more positive patient reviews, then this will help you to grow your patient base and your revenue.
Nearly 84% of the consumers trust online reviews and choose their providers based on the positive patient reviews and feedbacks. 74 percent of consumers say that positive reviews make them trust a local businesses more.
Patients read both positive and negative reviews to choose their medical providers. So having a positive patient experience will bring you more positive patient reviews.
Displaying at least five patient reviews can improve the conversion rate by as much as 270%. Online reviews help you to gain new patients out of your usual circle. Also, patients check online reviews before switching to another medical service provider.
About 60 percent of consumers say that negative reviews make them not want to use business. A negative online reputation can make prospective patients stay away from you. Fix all your negative patient reviews to retain your patients. Respond to each review with a proper response to improve patient-provider relationships.
Only 9 percent of consumers don’t read online reviews. 68 percent of consumers form an opinion by reading just 1-6 reviews. Online reviews can help you to increase your brand awareness and reputation in the local and nearby locations. This helps you to drive new patients to your practice.
“If you are someone who is looking to grow your practice and implement more technology in the office, to help not only your staff but your patients, I definitely recommend them! ”