We serve all private medical and dental practices across US and Canada, ranging from solo-practitioners to large medical groups and multi-specialties.
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"...nothing short of exceptional..."
"...a lifesaving tool for us..."
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Here are some common questions that we've answered in order to help you make the right choice with a peace of mind.
GrowPractice was built specifically for private medical and dental offices. We don't like complicating or bloating our software just to cater to large hospitals and health systems as it would make the software unnecessarily complex for smaller practices to use.
Not at all. We know that many software vendors charge several hundreds or thousands of dollars in set up fees or hidden charges. We don't, simply because we don't like to find ways to overcharge our customers.
You would have the opportunity to continue using the plan of your choice by paying the monthly fee. No contract required. If for some reason, you do not want to be on a paid plan, you would be rolled back to a free plan, if available at that time, with limited benefits.
Yes, we take data and infrastructure security very seriously. We believe that its better to be safe than sorry. Our servers have multiple layers of security for added protection. Our servers are located in highly secure data centers within the US that are protected by 24-hour surveillance. And, yes, our solutions are HIPAA compliant.
Yes, you can upgrade or downgrade your plan at any time. It would become effective either the following month or immediately based on your choice.
Not at all. Our goal is to help you focus on what you do best, and we'll do what we know best which is to create modern responsive forms that could be used on any device and any screen size.
Yes, we would be happy to sign a Business Associate Agreement.
Yes, for a limited-time only, all our plans come with a 30-days free trial that would give you full access to all the benefits that come with our paid plans, except any external integrations. You don't need to provide any credit card or sign any contract.
Not at all. In fact, there is no installation or need for any hardware. Everything is set up for your office online by one of our onboarding experts. In fact, our solution will free up your staff hours for important things or even let you run with reduced staff count, as we are seeing these days.
Yes, you can. We do not require any integration with your existing systems in order to quickly reap the benefits of our solution. In fact, contrary to other vendors, we recommend you trying our solution as a standalone first in order to feel fully comfortable with our solution first before proceeding with the real-time integrations.
Absolutely. There is no contract. You can simply cancel at anytime, and you wouldn't be charged for any following months.
There are over 500 EHR and PMS software currently in the market. Our team has integrated with many popular systems and that list is growing.
Our default pricing is month-to-month with no contract, but if you prefer, we can offer an annual plan that would benefit you with some cost savings.
Never. We are patients ourselves and we don't want our data to be passed around. Our core philosophy is that our customers own their patient data, we simply collect it for their use ONLY. And, unlike some vendors, we do not market to your patients either.
We love patients being able to complete their registration process online, including the upload of identification and insurance cards and charge card information... Read More
GrowPractice has been a lifesaving tool for us. Before we implemented GrowPractice, the appointment line and scheduling process were out of our control. GrowPractice has allowed us to take back control of both of these functions and has resulted in reduced redundant incoming calls to the practice. We love patients being able to complete their registration process online, including the upload of identification and insurance cards and charge card information for co-pays and outstanding balance. This allows the staff to provide a more robust level of customer service and attention to our growing eight-provider practice. The secure texting feature results in an immediate response rate from most patients. The GrowPractice team was very hands-on during the planning and implementation phase and has been exceptional since day one! The follow-through and attention to improving our workflow and offering suggestions on how to grow our practice have been stellar.